Returns & Exchanges

📦 Can I make a return or exchange for another pair? 

Yes! We totally understand strengths and styles may not fit sometimes.
Please file a claim at Returns & Exchanges within 30 days from the day the package was delivered. Once your claim has been received, we will email you a shipping label.

Please note that we only accept unworn eyeglasses and unused accessories. All returns and exchanges should be packed safely, best in their original boxes for guaranteed protection during delivery.

⏰ How soon will I get a refund or exchange? 

Once we have received your returning package, we will process the refund or exchange as soon as we can. You may always email us for updates at: Support@ShopReaders.com